(FAQ)
What is the delivery time?
What is the delivery time?
7 to 13 business days.
You will receive a tracking code once your order has been shipped.
Does the product come with a warranty?
Does the product come with a warranty?
Yes, all our products come with a 30-day warranty against manufacturing defects. If you encounter any issues with your item, please contact our support team, and we will arrange a replacement or refund.
How do I exchange or return an item?
How do I exchange or return an item?
If you need to exchange the size or return an item, we accept returns within 14 days of receipt. Simply follow the steps on our Returns & Exchanges page or contact our customer service team. The product must be unworn and with the original tags intact.
How do I choose the right size?
How do I choose the right size?
We recommend checking our Size Guide available on each product page. If you still have questions, our customer service team is happy to assist you in finding the perfect fit!
Are the products of high quality?
Are the products of high quality?
Absolutely! At Serenifemme, we prioritize quality in all our products. Each item is made from high-quality materials, ensuring durability and comfort. We work with trusted suppliers and conduct strict quality control checks. Plus, we offer a 30-day warranty against manufacturing defects, so you can shop with confidence!